Customer Care

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Bought a car? You're in the right place!

Choose from one of the 3 options below.

Have an RAC warranty?

It's easy to find a local garage and claim online or over the phone - 0330 100 3728

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And, there's more - we're here to help!

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Let's talk quality!

Love that new car feeling with the FOW Quality Standard.

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We're here to help get your questions answered.

Customer care on your terms.

Not found the answers yet? Don't worry, check out our FAQ for tailored help and support.

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How does an aftersales car warranty work?

How do I make a formal complaint?

What is the FOW Quality Standard?

What does an RAC extended warranty cover?

What's the appeal process?