We like to keep things easy. Once you’ve valued your car online we’ll confirm the price with a physical inspection. Once confirmed, this is valid for 7 days towards any of our 2,000+ vehicles regardless of price.

If the valuation for your old car is higher than the one you’re buying, we’ll simply transfer the difference - no fees, no hidden costs.

Glad you asked. Once you’ve had a quote online we’ll arrange for you to bring the car (or van) to us for an inspection. Here, we’ll confirm the mileage, service history and condition match the online appraisal and offer a price to buy the vehicle from you.

If you’re happy, we can buy the vehicle from you on the very same day (Monday to Friday) Fast payment is arranged with no fees to your bank account within the next working day. To do this, we’ll need you to bring all the documentation, including, but not limited to:

• Current V5C registration certificate (log book) - this should be in your name and the most recent document
• Service history - including service receipts, invoices and service book (if applicable)
• Spare key(s) or key cards
• Locking wheel nut
• Parcel shelf
• EV charging cables
• SD cards and/or navigation discs

Absolutely, but if you want to keep your existing personalised plate you’ll need to start the retention process with the DVLA here. You’ll receive a V778 retention document which then allows you to assign your personalised plate to your new car.

This can take up to 6 weeks, so starting the process early is important if you are thinking about part exchanging or selling.

We will always require the new V5C registration document (log book) before you sell or part exchange to us

You can, all we need is an up-to-date settlement letter from your finance company. If the valuation is higher than your settlement figure, then great, you’ll get extra cash, if it’s lower, you’ll need to pay the difference.

In all scenarios, we’ll settle the existing finance on your behalf. This means you’ll get behind the wheel of your new car sooner, or get paid quicker.

Not long at all, if you’re selling your case to us we can do this in under an hour. To do this, we’ll need you to bring all the documentation highlighted above.

If you’re part exchanging, it’s just as easy. We’ll arrange the exchange when your new car is ready.

We’ll process the payment on the same working day (Monday - Friday excluding bank holidays). You’ll receive this as a bank transfer into your account the next working day.

We don’t charge admin fees, or have any hidden costs and you’ll receive full payment for the price agreed upon inspection.

We’ll need the latest V5C registration document in your name and address before you can sell or part exchange your old car with us.

Don’t worry, if you’ve misplaced this, you can apply for a replacement from the DVLA here. This can take up to 5 working days.

Not necessarily. The cost of getting repairs done can often outweigh the difference in price.

We’ll be happy to offer expert advice on your personal circumstances to get you the best outcome.

If the MOT has expired then yes, if it hasn’t then we recommend having an MOT completed if you have less than 3 months remaining - this will net you the best possible price!