What warranty is included?
We’re so confident you’ll love a Go Zero charger from FOW that we include a complimentary 3 year warranty as standard. You can choose to extend to 5 years for only £100.
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What warranty is included?
How does tethered charging work?
Tethered charging is the most convenient way of charging your Electric Vehicle (EV) or Plug-in Hybrid Electric Vehicle (PHEV) at home. The cable is fixed to the charger - we’ll include a 5m cable as standard with all tethered options (you can choose to upgrade this to a 7.5m cable for only £99). Cables are Type 2 compatible which means you can get charging right away without delay (or locating your charging cable in the car).
When should I charge my EV?
The cheapest time is generally overnight - in most cases you can save around 75% off your electricity bill vs charging at peak times in the day. With the Go Zero app and Optimus home charger, you can schedule charging to activate this automatically - easy and hassle free.
To make these savings, you’ll need an EV friendly energy tariff - Octopus is a popular option alongside E.ON, EDF Energy and British Gas.
I don't have a garage, can I still charge my EV at home?
Absolutely, with a complimentary home survey we can determine the optimum location to install your new Go Zero home charger. The installation will be convenient to where you park, and with tethered cable options, it’s easier than ever to enjoy all the benefits right away.
The majority of our installations are outdoors as it’s an easy and convenient solution for most buyers.
What's included in 'Standard Installation'?
We can arrange the installation of your new Go Zero EV home charger. If this is a ‘standard installation’ the cost is fixed and available for only £399.
Our standard installation includes the following:
- Fitting the charger on a brick or plaster wall or other suitable permanent structure.
- Cable supplied up to 10 meters, fixed flush to the wall, from the consumer unit to the charger.
- Cable to be installed at a maximum height of 2m.
- Cable routed through 1 drilled hole in a wall up to 20 inches thick where required.
- Fitted in compliance with current wiring regulations BS7671 and Code of Practice for Electric Vehicle Charging Equipment Installation, 4th Edition.
Assumptions:
- Assumes there is adequate spare ways in the consumer unit or isolation switch after the energy meter to provide a safe isolation.
- Assumes that the current property complies to BS:7671 and that no remedial work is required to prior to the EV Charger installation.
- Wi-Fi reach at the point of EV Charger location (2.4GHz).Please call our sales team on 020 813 80 800 for the Optimus EV Charger with the 4G Sim option (as required) should Wi-Fi not be available.
Not included with standard installation:
- Cable trenched or hidden behind walls, through joists, under flooring, aerial or underground.
- No civil works to be disturbed/ moved as part of the installation.
- Run cable under floorboards or through ducting/ceiling voids/wall voids without a drawcord or if the floorboards have not been lifted. We can’t take responsibility for reinstating flooring or other building materials after the cable has been laid.
Please note: If your property does not meet the standard installation criteria, further materials may be required to complete your installation at additional cost. These will be quoted and agreed upon in advance.
How long does it take to charge my EV at home?
Typically, charging at home using the Go Zero Optimus EV home charger will add around 20-30 miles an hour, this means you can expect to add approximately 240 miles in just 8 hours.
With so many variables, these numbers can change depending on your EV, the battery size and charging capacity. The good news is you can start every day with an impressive range!
The Go Zero Optimus EV home charger delivers a maximum 7.4kWh of electricity to your car per hour (over 3x quicker vs a 3-pin plug).
Can I install an EV home charger at my rental property?
Yes, you can - you’ll need prior permission from the landlord before arranging installation.
Can I charge my EV using a 3-pin plug socket?
Technically yes, but the charging speeds are much slower - as much as 24+ hours to charge. Plus using a 3-pin plug to charge your EV can be dangerous as the current is likely to put strain on your circuit - this means the socket could overheat, or at worse cause a fire.
A professionally installed Go Zero Optimus EV home charger is designed to handle the increased load, especially with the safety mechanisms included as standard.
