Customer Care

We're sorry to hear somethings wrong. To help us put things right you'll find our contact details below.

Bought a car? You're in the right place!

Choose from one of the 3 options below.

Have an RAC warranty?

It's easy to find a local garage and claim online or over the phone - 0330 100 3728

Get started

And, there's more - we're here to help!

Choose from one of the 3 options below.

Let's talk quality!

Love that new car feeling with the FOW Quality Standard.

Take me there!

Chat with our team at your store.

We're here to help get your questions answered.

Customer care on your terms.

Not found the answers yet? Don't worry, check out our FAQ for tailored help and support.

How does an aftersales car warranty work?

How do I make a formal complaint?

What is the FOW Quality Standard?

What does an RAC extended warranty cover?

What's the appeal process?