Our Reviews

What do our customers say? Read our reviews here

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FOW Car Supermarket Reviews

Reviews with authenticity at their heart

Personalising your experience through reviews helps shape the FOW Car Supermarket experience you love. That’s why we’ve partnered with Trustpilot - a completely independent review platform that focuses on complete transparency.

Those values align with ours which is why we invite every eligible customer to share their feedback with us. All reviews are treated with the same care and attention.

And while we like to celebrate great experiences, we also acknowledge the areas where we have fallen short. Your feedback helps us understand these areas, to improve and to optimise ensuring your car buying experience is a great one.

Reviews are also used to shape our in-store and digital experiences. Accelerating your knowledge and driving home new systems and technology to make car shopping more enjoyable. Explore our latest reviews here - and if you’re still unsure you can ask our team a question on any of our vehicle pages.

How do we collect our reviews?

Authentic reviews from verified experiences

We want your car shopping experience to be a great one! Your feedback powers our business, accelerating change to make car shopping easier and more enjoyable.

That’s why we invite every eligible customer to share their experience with us - good and bad. What do we mean by eligible? Simply anyone that’s purchased a vehicle from us - Winsford or Manchester regardless of who and when the car was purchased.

We’ve partnered with Trustpilot, Google and Yell to collect your feedback and display your reviews for everyone to see. Nothing is hidden, just your feedback along with over 10,000 other reviewers.

Don’t worry, if you’ve not purchased a car from us you can still leave us a review. We love reading your feedback - reviews help shape the car shopping experience thousands enjoy every year.

And we’re active too - all feedback is routinely monitored and scored against our internal benchmarks. This helps us celebrate the successes and anticipate the areas which could do with a little TLC.

Why FOW?