"Bought a Mercedes back in September, had a minor fault which on investigation turned out to be a major fault. Cannot fault FOW, the customer service I received was first class, picking my car up from work, providing me with a courtesy car and returning my car fuelled, cleaned and repaired with a full apology, even though the fault deveoped after sale and couldn't have been foreseen. Many, many thanks to Lee and Brian who couldn't do enough to help"
Mr Chris Dillon from Upton, Wirral
"Our salesman today was Keith Bates, his manner, support and professionalism was excellent. A credit to himself and Fords of Windsford. Yes we did buy a car, but then thats what we came to you for.Spoilt for choice."
Mr Peter Leech from Ellesmere, Shropshire
"I've recently purchased my fourth car from 'fords of Winsford', Service was professional yet friendly. 'FOW' even fixed a fault - no questions asked - free of charge; even though they didn't need to as it was outside the warranty period - how good is that! My next purchase(s) will absolutely be 'another one from Fords of Winsford please'. Keep up the good work guys! - the customers really do notice the difference..."
Mr Kelvin Craik from Congleton, Cheshire
"After searching the Internet for a few weeks looking for a Ford S-Max, we saw one on the FOW Website. We travelled to see it but as it had only just come in we couldn't test drive it. However, we were shown the car and a list of little things to be done, new tyres, exhaust, a few little paint repairs. Anthony Evans was so helpful. He told us when, roughly, it would be available to test drive, which I did later in the week and fell in love with it. It was perfect for us. I got a good deal on my part ex and Anthony was in regular contact up to the drive away day. A problem with the boot trim was put right a week after purchase and I must say the whole FOW experience has been a good one. No pressure, no hard sell. Just plain and simple. I would have no hesitation in buying a car from here again or recommending them to anyone."
Mr Cameron Duff from Manchester, Lancashire
"I have recently bought my third car from Fords of Winsford, Again exceptional service and not forgetting a great car at a great price. Even though we live in Falkirk it was well worth the trip to get a car we were looking for, even getting it delivered to Scotland. Thanks to Stuart Stretton for all your help. No doubt we'll be back again. If only you did light commercials as well. It's amazing how consistent your service is over such a long period of time. Thanks again."
Mr Ian Norris from Falkirk, Stirlingshire
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