"We would like to draw to your attention the excellent service we have been given this morning by Davie Cordner, when we arranged to buy a BMW 3 Series, and part exchange my Audi A6 with you.
He very patiently explained about warranty and gap insurance and was so clear about the benefits that we have agreed to both.
All together a very pleasant and stress free morning.
Ken Gresty BSc MICE"
Mr Ken Gresty BSc MICE from Bowdon, Cheshire
"Bought a Mercedes back in September, had a minor fault which on investigation turned out to be a major fault. Cannot fault FOW, the customer service I received was first class, picking my car up from work, providing me with a courtesy car and returning my car fuelled, cleaned and repaired with a full apology, even though the fault deveoped after sale and couldn't have been foreseen. Many, many thanks to Lee and Brian who couldn't do enough to help"
Mr Chris Dillon from Upton, Wirral
"Made my first purchase from FOW today and can only express total satisfaction from start to finish. The first member of staff (Jamie Roberts) dealt with my enquiry/purchase in a professional and courteous manner. Upon collection of my vehicle another member of staff (Chris) completed the transaction with equal measure, many thanks to both."
Mr Colin Barnes from West Derby, Liverpool
"Recently bought a car from here. After a quick call to book the time to look at the car i turned up and was met with my salesman malcolm wilkinson after a brief chat he gave me the keys and was left on my own to look thoroughly at the car, no hassle at all i could take as long as i wanted. A really nice chap who answered any questions/queries i had to put my mind at ease. A real pleasure to deal with indeed. Will be recommending to friends and family "
Mr Lee Murphy from Chorley, Lancashire
"Wouldn't hesitate to recommend FOW as a great place to buy a car. Clean, bright and well equipped surroundings. Pleasant and extremely helpful staff (Julie Williams, Mark, Chloe and Steve in this instance) are there to advise without any of the usual dealership pressurised sales techniques. Excellent customer service. An all round pleasurable experience."
Mr Paul Dean-Lewis from Northwich, Cheshire
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