"I've had my car now for almost a month and I'm delighted with it, this is the first car that I've purchased from FOW, but it certainly won't be my last, the service from you both has been excellent, thank you for "making it an easy, simple and stress free experience".
I had a good idea of what I was looking for, thank you Stuart for not being a 'pushy salesperson' but for showing me the features of the add on packages that you offer at FOW and for allowing me to make my own informed choice of what suited me best, I was especially grateful to you for that. I appreciated your guidance on "what will happen next" for also guiding me in regards to my personal number plate, and for keeping in contact with me on updates whilst I awaited paperwork from DVLA.
Ian, I have to say when I drove out of FOW and my key broke when I took it out of the ignition, and I had the error messages about the air bag I thought "oh great....... I'm going to have to replace the key and pay a dealer to sort the airbag out, FOW won't be interested now they've had my money" I was very impressed with the excellent, friendly and down to earth service that I received from you when I spoke to you about this, thank you for your instant reassurance that these issues would be resolved by FOW, you were very efficient in helping to resolve these issues for me, and making feel at ease, I was especially grateful to you for that.
I've told all my friends and family about FOW, even my customers at work too. I'm sure we'll be seeing you again when my husband requires a new car. In my time I've had 7 cars from various dealers, my purchase from FOW is by far the most pleasurable, and where I'll be going in the future for my new cars.
Thank you, I'm one very happy customer who has been delighted by your service."
"Amazing fantastic service from start to finish it has been an absolute pleasure buying a car from FOW. Having been in the customer service industry I can say that FOW are top quality. It can be difficult when being a woman on her own buying a car but I can honestly say this is the one time that I have never felt more at ease. Will be back to buy my next car from you without a doubt - Thank you"
Miss Viktoria Harrison from Wigan, Lancashire
"I never believed buying a car could be so easy! It's all true... FOW have changed the way we buy cars making it an easy straight forward experience from start to finish. We took the reviews with a pinch of salt but realised why they were so good and I can now understand why consumers wanted to leave them. Recommended FOW to my sister who will be buying her first car soon. Thank you FOW, excellent service! Smiley staff & good cars."
Mr S Moses from Middlewich, Cheshire
"Just wanted to say thank you for the great aftersales service you provided for me. I would not buy a car anywhere else! P. Gould "
"It was a pleasure dealing with Malcolm Wilkinson! I have never seen so much professionalism, patience and helpfulness coupled with a great sense of humour! It made buying my Audi A3 a great pleasure. Malcolm explained everything in great detail. My partner is also buying an Audi A4 and has the pleasure of dealing with Malcolm. Fords of Winsford are very lucky to have Malcolm as an employee."
Mrs Marie Mogan from Chester, Cheshire
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